Communication Skills

Being able to communicate well is one of the most important skills to be effective in business. This course will enable participants to become more effective communicators and to enhance their relationships with clients and other people at work.

  • On completion of the course participants will:
  • ┬áBe more confident communicators
  • Be able to establish rapport and build relationships more easily
  • Have strategies for handling difficult situations
  • Be able to be assertive without being aggressive
  • Be able to get their point across more easily and have more influence
  • Have improved their use of the various communications media

Who should attend?

This course is ideal for people who need to get their message across to others, either internally or to external clients. The course is also aimed at people whose role includes the development of relationships with new clients in the process of winning new business.